Standard Terms and Conditions for One For Travel Services (PTY) Ltd. t/a Online-Rockit
All Services rendered by or on behalf of One For Travel Services (PTY) Ltd. t/a Online-Rockit (Herein referred to as ‘Online-Rockit’) to the Clients are subject to the terms and conditions (‘the Conditions’), as set out below.
Nature of the services rendered by Online-Rockit
Online-Rockit renders the service of hosting an on-line search and booking portal, with its primary focus on the travel and accommodation industries (‘the Services’) pursuant to which the general public shall;
i. Have access to the portal,
ii. Be entitled to set certain travel, accommodation and/or other service criteria based on information gleaned from the internet,
iii. Request quotations and (iv) be entitled to confirm bookings and place reservations relating to its travel, accommodation and/or other service requirements.
For the avoidance of doubt, the services do not include any advisory or consultancy services.
The Client and Authority
Any person(s) wishing to utilise the Services, indicates their acceptance of the Conditions by clicking on the “continue” button on the passenger information page, prior to the conclusion of any transaction with Online-Rockit. Upon doing so, such person is DEEMED TO HAVE READ, UNDERSTOOD AND ACCEPTED the Conditions and to have the authority to do so on behalf of the person in whose name the ultimate reservation or booking is made (collectively referred to as ‘the Client(s)’).
Third Party Service Providers
Online-Rockit provides Clients with the Services either itself or acting on behalf of principals engaged in or associated with the travel and/or accommodation industries, such as airlines, hotels and/or other service providers or suppliers (collectively referred to as ‘the Principal’). Online-Rockit represents the Principal as agents only AND ACCORDINGLY ACCEPTS NO LIABILITY for any loss, damage (including loss of profits or consequential or special damages), injury, illness, harm or death (except if such loss or damage arises from the gross negligence or wilful misconduct of Online-Rockit or any person acting for or controlled by Online-Rockit) which any Client may suffer as a result of any act or omission on the part of or the failure of the Principal to fulfil their obligations, whether in relation to travel arrangements, accommodation or otherwise. The contract in use by the Principal (which is often constituted by the ticket issued by the Principal), shall constitute the sole contract between the Principal and the Client and any RIGHT OF RECOURSE the Client may have, will be solely against the Principal. Online-Rockit shall, as soon as possible after the confirmation of the Client’s booking, provide to the Client the identity of the Principal and to the extent possible, a copy of the terms and conditions applicable to the Client’s booking with the relevant Principal(s). It is the Client’s responsibility to familiarize themselves with such terms and conditions (‘the Principal’s Conditions’).
The specific third party terms and conditions may apply.
Booking Enquiries & Reservations
Once the Client has (i) completed all applicable fields to initiate an enquiry regarding a particular destination, trip, tour, mode of travel, preferred accommodation and/or other service on any of Online-Rockit’ websites, mobile sites or Mobile Applications (together, ‘the Sites’), or (ii) initiated such an enquiry with Online-Rockit by any other means of communication including by means of access to the Sites via booking kiosks, if applicable, (collectively referred to as ‘the Enquiry’), the Sites will prepare and provide the Client with the projected total cost of the Enquiry (online, by e-mail, by SMS or telephonically) (‘the Quote’). THE QUOTE IS ACCEPTED by the Client when the Client proceeds with the steps as specified on the Sites or accepts the Quote telephonically or via email. Full payment of the total value of the Quote (‘the Payment’) is required in order to confirm reservations with the relevant Principals (‘the Booking’). Once the online Booking or Booking affected by Online-Rockit has been completed and the Client has authorized Online-Rockit to process the payment by submitting the Booking for reservation, the Client will be supplied with an email that will contain the final details of the Booking (‘the Booking Confirmation’). IN THE CASE OF ALL TRAVEL BOOKINGS, FULL PAYMENT FOR THE BOOKING NEEDS TO BE MADE AND REFLECT IN THE BANK ACCOUNT OF ONLINE-ROCKITBY MIDNIGHT South African time on the day that the Booking was made in order to guarantee the fare quoted according to the Booking Confirmation.
Promotional Offers & Campaigns
In accordance with Online-Rockit policy, no more than one promotional offer may be applied to a single reservation. Promotional offers cannot be combined and no exceptions will be made in this regard. Discount vouchers have a validity of 3 (three) months from the date of issue and may not be exchanged for cash. Vouchers that have expired will not be valid for use. No more than one discount voucher may be used per person for a particular booking or transaction. Vouchers are not redeemable against price-beat bookings.
Please note that minimum requirements must be met in order to redeem a voucher, these include:
A voucher must be redeemed within 3 (three) months from the date of issue
For a R200.00 voucher a minimum spend of R5 000.00 is required
For a R300.00 voucher a minimum spend of R5 500.00 is required
For a R500.00 voucher a minimum spend of R6 500.00 is required
For a R1 000.00 voucher a minimum spend of R7 500.00 is required
Proof of voucher receipt will be required upon redemption of the voucher.
The Client ACKNOWLEDGES that it has selected the itinerary and destination(s) constituting the Booking based on information gleaned from the internet. It ALSO ACKNOWLEDGES that the internet Booking has been compiled and is managed and updated by the Principal, and that Online-Rockit has no control over information compiled by the Principal. Accordingly, ONLINE-ROCKIT CANNOT AND DOES NOT GUARANTEE that the itinerary and/or any destinations will comply in whole or in part with those advertised on the internet by or on behalf of the Principal. Any right of recourse in that regard will be against the Principal.
Payment and Payment Terms
The Payment is due immediately by any one of our accepted means of payment, and must reflect in the bank account of Online-Rockit by midnight South African time on the day that the Booking was made. If the Payment is not received as stated above, Online-Rockit or Principal involved RESERVES THE FULL RIGHT TO CANCEL THE BOOKING, in which event the full Payment (less any cancellation and administration fees) shall be refunded to the Client. In the event that the Payment was made after the aforementioned deadline, and should Online-Rockit inform the Client by means of a revised Quote that the Booking remains available at a higher price, the Client may choose to proceed with the Booking at such higher price, in which event the CLIENT WILL BE LIABLE for any difference between the original Quote and such higher price, and the revised Payment must reflect in the bank account of Online-Rockit before the deadline stipulated in the revised Quote in order to secure the Booking.
Online-Rockit is a South African company and all transactions are processed in South African Rand (ZAR). The applicable conversion charges (‘Additional Charges’) may therefore be levied by your merchant bank if payment is made from another country and/or in another currency other than South African Rand (ZAR). The Additional Charges are driven by the global treasury of the applicable credit card and are impacted by the change in daily exchange rates. Online-Rockit shall therefore NOT BE HELD LIABLE for any Additional Charges levied by the applicable merchant, or bank pursuant to the confirmation of a Booking.
Disclosure of outlet country at time of payment
Standard Bank of South Africa
Payment Options and Pricing
All transactions will be processed in South African Rand (ZAR).
Online-Rockit endeavours to offer you competitive prices on current products; your total booking price will include the price of the purchase, plus any applicable value added tax (VAT) and any adhoc charges.
Online-Rockit reserves the right to change online pricing at any time without prior notice.
Accepted forms of payment include;
Online-Rockit accepts MasterCard, Visa and Dinersclub credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the booking engine at a later time to complete your order. Credit card transactions are additionally verified through the use of the Mastercard Securecode and Verified by Visa approval security services.
SID InstantEFT (Electronic Funds Transfer):
One of the most widely used ways of sending money online. Once you have completed the booking process, you will be prompt to proceed to “Checkout”, whereby you are requested to follow the order processing instructions. Select the option to pay via SID InstantEFT. This should ensure speedy processing and delivery of your selected products.
You may pay for your products through a direct deposit. It’s exactly the same as doing an on SID Instant EFT payment, except you’ll either have to go into your bank and physically make your direct deposit there or pay via your online banking. Please email through your proof of payment to us at email@example.com to ensure your payment is confirmed. Please note that travel bookings may only be confirmed and confirmations issued once payment has reflected in our account. This may take up to 3 business days.
Account Name: One For Travel Services (PTY) Ltd.
Account Type: Current / Cheque
Account Number: 371 598 133
Branch Code: 009953
Branch: Fourways Crossing
Reference: Booking Reference Number
Online-Rockit has ensured that all transactions are secure by employing 3D Secure technology, and makes use of Virtual Card Services (VCS) for all online transactions. Credit card transactions are additionally verified through the use of the Mastercard Securecode and Verified by Visa approval security services.
For further information regarding payment options, please contact us on +2711 510 0042 or email at firstname.lastname@example.org
Online Payment Security Policy
Online-Rockit makes use of Virtual Card Services (VCS) for the handling of all online payments.
- Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte 3D Secure, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
- All transactions are 3D Secure.
- Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
- The Merchant does not have access to credit details.
- Virtual Card Services continually reviews and enhances its security in line with technological changes.
- Virtual Card Services makes use of the Mastercard Securecode and Verified by Visa approval services to verify all transactions made using Mastercard and Visa credit cards.
Quotes are provided at the ruling daily exchange rate. Until Online-Rockit has received Payment, it RESERVES THE RIGHT to amend any Quote. Should the Quote be increased as a result of an exchange rate fluctuation, the CLIENT UNDERTAKES TO PAY FOR ANY INCREASE ON DEMAND. Any decrease in the QUOTE prior to the date of Payment will be reflected in the Quote itself. The onus will be on the Client to check that there have been no changes in the Quote prior to making the Payment. Airfares are subject to the price and conditions quoted by the airlines. However, once Payment has been received, the Quote is guaranteed PROVIDED. Please be advised that service fees and products are non-refundable in case of a cancellation.
THAT the payment was made by midnight on the day that the Booking was made. Should the Client be a group booking and the group number deviate from the number required for the Booking, the PRINCIPAL MAY RESERVE THE RIGHT to re-cost the Quote and raise a surcharge. Should any Client refuse to accept and pay such surcharge, it may result in the Principal CANCELLING THE BOOKING AND RETAINING any payment made, and Online-Rockit will be entitled to retain any service fees charged.
These fees cover the costs incurred by Online-Rockit in booking and servicing your Booking. We reserve the right to charge a service fee for any additional services rendered. Such fees will be charged for in South African Rand (ZAR).
The proposed travel arrangements are made on the EXPRESS CONDITION that Online-Rockit, its employees and agents, shall not be responsible for, and shall be exempt from, all liability in respect of loss, damage (including loss of profits or consequential or special damages), accident, injury, illness, harm, trauma, death, delay or inconvenience (collectively, ‘Losses’) to any Client (which shall be deemed to include the heirs, executors, administrators or assigns of the Client), their luggage, or other property, wherever, whenever and however the same may occur (except if such Losses arise directly or indirectly from the gross negligence or wilful misconduct of Online-Rockit or any person acting for or controlled by Online-Rockit, in which case such claim shall be lodged in writing with Online-Rockit within 30 (thirty) days after the occurrence of the alleged Loss. The CLIENT INDEMNIFIES AND HOLDS HARMLESS Online-Rockit or any person acting for or controlled by Online-Rockit accordingly.
It is STRONGLY ADVISED that all Clients take out adequate insurance cover in order to cover instances such as cancellation due to illness, accident or injury, personal accident and personal liability, loss of or damage to baggage and sports equipment. (Note that this is not an exhaustive list). Online-Rockit will NOT BE RESPONSIBLE OR LIABLE if the Client fails to take adequate insurance cover. It shall not be obligatory upon Online-Rockit to effect insurance for the Client (since this service does not fall within the scope of the Services) except upon detailed instructions given in writing by the Client. All insurance effected by Online-Rockit pursuant to such instruction will be subject to such exceptions and conditions as may be imposed by the insurance company or underwriters accepting the risk. Online-Rockit shall NOT BE OBLIGED to obtain separate cover for any risks so excluded. Should the insurers dispute their liability for any reason, the Client will have recourse against the insurers only. Please note that various credit card companies offer limited levels of travel insurance, which in Online-Rockit’s view may not be sufficient cover for international travel. The CLIENT IS ADVISED to check with their respective credit card companies in order to obtain the specific details of the cover offered, and determine whether this is sufficient for the Client’s requirements.
Documents (for example booking confirmations, itineraries etc.) shall only be prepared and released to the Client on receipt of the Payment.
Passports, Visas & Health
It is ENTIRELY THE CLIENT’S RESPONSIBILITY to ensure that all passports and visas are current, valid, obtained on time, have sufficient blank pages, will be valid for six months after return to their home country and that any vaccinations, inoculations, prophylactic (e.g. for malaria) and the like, where required, have been obtained. The Client is STRONGLY ADVISED to check the relevant requirements before travelling. Online-Rockit will endeavor to assist the Client but such assistance will be at Online-Rockit’s discretion (since this service does not fall within the scope of the Services) and the Client acknowledges that in doing so, ONLINE-ROCKIT IS NOT ASSUMING ANY OBLIGATION OR LIABILITY AND THE CLIENT INDEMNIFIES ONLINE-ROCKIT against any consequences of the Client’s failure to comply with any such requirements. It is the CLIENT’S DUTY to familiarize him/herself with the inherent dangers of and mental and/or physical condition required for the proposed travel arrangements.
It is the customer’s responsibility to check visa requirements with the consulate or embassy of each country being visited including stopovers or ports and transits. Check all border crossings, especially if the travellers are on a cruise, if the travellers cross any ocean border, a visa might be required according the maritime law of the country concerned. If visa suppliers do not supply the correct advice, any claims must be made directly to the visa company. If entry into any country is denied, this can be amongst other a customs, internal security or home affairs issue and outside of Online-Rockit and the visa suppliers control.
Online-Rockit cannot be held liable for any claims resulting from a country refusing any traveller entry and can also not be held liable for incorrect advice given by visa companies, embassies or consulates. Online-Rockit cannot be held liable for any claims related to working visas.
The customer should check with the relevant embassy whether it is allowed that travellers may leave the airport at stopovers in countries.
Warning: Malaria and other tropical Diseases
Certain parts covered by the Client’s itinerary may be areas where there is a HIGH-RISK of malaria and other tropical diseases. It is ENTIRELY THE CLIENT’S RESPONSIBILITY to check if any parts of their itinerary fall in high-risk areas and the Client is STRONGLY ADVISED to take the necessary precautions in this regard and hence we recommend that the Client checks with their medical practitioner before departure or a medical practitioner well versed in tropical diseases immediately upon arrival at any tropical or sub-tropical destination. If this has not been done prior to departure, it is imperative to do so upon return.
An amendment fee per Booking may be levied for any changes to the confirmed itinerary and or ticket. The Online-Rockit amendment fee is charged in addition to any amendment fees which may be charged by the relevant Principal supplier. Such fees will be charged for in South African Rand (ZAR).
In the event of the Client cancelling the Booking, Online-Rockit shall have the RIGHT TO EITHER CLAIM the amount of, or retain an amount of the Payment and claim reasonable damages suffered by Online-Rockit, provided that Online-Rockit shall not impose any cancellation fee or claim any damages in respect of a Booking or reservation if the Client is unable to honour the Booking or reservation due to the death or hospitalisation of the Client. The Principals may reserve the RIGHT TO CANCEL any services prior to departure, in which event the Payment (less Online-Rockit’s service fee) will be refunded by the Principal to the Client without any further obligation on the part of Online-Rockit. Online-Rockit will CHARGE A FEE for processing the request for refund. Clients should refer to the “Refunds” section of these Conditions, as well as the cancellation provisions contained in the Principal’s Conditions or the Sites. Principals may charge cancellation fees over and above the cancellation fees charged by Online-Rockit in terms of this Condition.
In the unlikely event of there being an unscheduled extension to the final itinerary caused by flight re-scheduling, flight delays, bad weather, strikes or any other cause which is beyond the control of Online-Rockit, its agents or the Principal, any EXPENSES RELATING TO SUCH UNSCHEDULED EXTENSIONS (HOTEL ACCOMMODATION ETC.) WILL BE FOR THE CLIENT’S ACCOUNT.
Itinerary Variations & Transfers
While every effort is made to keep to the final itinerary, the Principals reserve the right to make changes intended for the Client’s convenience e.g. in some cases, weather conditions can necessitate an alteration in the itinerary. Any such variations in the final itinerary do not constitute any reason for a refund and Online-Rockit shall NOT BE HELD LIABLE for any such variations. IT IS THE CLIENT’S DUTY to check each amendment to the itinerary.
Law & Jurisdiction
These Conditions shall be governed by the law of South Africa and the jurisdiction of South African courts will govern the relationship between the Client and Online-Rockit, Online-Rockit SHALL BE ENTITLED to institute any legal proceedings arising out of or in connection with this contract in any Magistrates Court having jurisdiction in terms of Section 28 of the Magistrates Court Act no. 32/1944 as amended, notwithstanding that the amount in issue may exceed the limits of such jurisdiction.
Clients who have special requests must specify such requests in writing to Online-Rockit prior to the final confirmation of a Booking. Whilst Online-Rockit will use its best endeavors to accommodate any such requests, it does NOT GUARANTEE that it will always be able to do so.
Amendments of these Conditions
No amendment, cancellation or waiver of any term or right referred to herein shall be valid or binding unless reduced to writing and signed by both the Client and a duly authorized representative of Online-Rockit.
Foreign Exchange Regulation Compliance
Foreign Exchange Regulation Compliance is the CLIENT’S EXCLUSIVE DUTY. This will apply especially when the Client instructs Online-Rockit to make and pay for travel arrangements on the internet.
E-ticketing: Documents required for travelling
It is the CLIENT’S EXCLUSIVE DUTY to ensure that it is in possession of all relevant travel documents prior to commencing with its travels. For example, the Client must be ready to show their passport or identity document and e-ticket at the check-in counter of the airline concerned, or, to the extent applicable, their passport or identity document at the check-in counter for their accommodation. Certain airlines require the physical credit card, used to make payment, to be presented at check-on or a copy of the credit card and the card-holders ID, in addition the above-mentioned documents. The requirement to have a valid passport or identity document will apply to all members of a travelling party and for each minor travelling (including infants).
If the Client requests or instructs Online-Rockit to effect bookings via the internet, the Client IRREVOCABLY AUTHORIZES Online-Rockit to do the following on its behalf (1) make any selections of and for the proposed travel arrangements (2) inform the Client of the prices attached to the proposed travel arrangements PRIOR TO CONFIRMING the booking and (3) make payment for such booking and ancillary services.
Limitation of Liability
ONLINE-ROCKIT, ITS OFFICERS, DIRECTORS, SERVANTS OR AGENTS WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY CLAIM, LOSS, DAMAGE OR INJURY SUFFERED BY ANY PERSON WHETHER TO THEIR PERSON OR PROPERTY, HOWSOEVER CAUSED WHETHER OR NOT ARISING FROM ANY ACT, OMISSION, DEFAULT, OR NEGLIGENCE ON THE PART OF ONLINE-ROCKIT, UNLESS SUCH CLAIM IS DUE TO THE GROSS NEGLIGENCE OR WILFUL CONDUCT OF ONLINE-ROCKIT AND SUCH CLAIM IS LODGED IN WRITING WITH ONLINE-ROCKIT WITHIN 30 (THIRTY) DAYS AFTER THE DATE ON WHICH THE BOOKING IS MADE. SUCH LIABILITY WILL BE SUBJECT TO A LIMITATION OF R10 000 PER CLIENT PER BOOKING AND UNDER NO CIRCUMSTANCES WILL ONLINE-ROCKIT BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.
In the event that Online-Rockit has to engage a lawyer to enforce any of its rights in terms of these Conditions or otherwise, and in the event, that Online-Rockit is successful in the enforcement of such rights, the CLIENT WILL BE LIABLE for all legal fees at an attorney and own client scale.
Subject to statutory constraints or compliance with an order of court, Online-Rockit undertakes to deal with all Client information of a personal nature on a strictly confidential basis.
Confirmation of Travel Arrangements
All onward travel arrangements (local, international and on return to RSA, domestic connecting flights) must be RECONFIRMED DIRECTLY WITH THE RELEVANT AIRLINE / TRANSFER COMPANY BY THE CLIENT 72 (seventy-two) hours prior to departure.
General Terms and Conditions for Online Bookings
Please note that over and above the online terms and conditions as set out below (‘the Online Conditions’), all online Bookings made via the Sites are subject to the Conditions which appear above. Where there is a conflict between the two, the Conditions will prevail.
The Sites are owned by Online-Rockit and the domain names are registered in the name of Online-Rockit. All intellectual property rights in and to the aforementioned vests in Online-Rockit. None of the content or data found on the Sites may be reproduced, sold, transferred, or modified without the express written permission of Online-Rockit.
Copyright and Trademark Notices
All contents of the Sites are registered to: ©2017 One For Travel Services (PTY) Ltd. t/a Online-Rockit, Palazzo West Towers, Monte Casino, William Nicol Drive, Fourways, Johannesburg, South Africa, 2191. Online-Rockit and any affiliate logo’s are trademarks (whether registered or unregistered) of One For Travel Services (PTY) Ltd. t/a Online-Rockit. All rights in and to any copyright or registered or unregistered trademarks of One For Travel Services (PTY) Ltd. t/a Online-Rockit remain strictly reserved. Other product and/or company names mentioned in the Conditions and/or the Online Conditions may be the trademarks of their respective owners.
Changes & Modifications of these Terms and Conditions
Online-Rockit may make future changes, deletions or modifications to the Online Conditions, information, graphics, products, features, functionality, services, and links at any time without notice and the Client’s subsequent viewing or use of the Sites and/or the conclusion of a transaction with Online-Rockit will CONSTITUTE THE CLIENT’S AGREEMENT to such changes, deletions and modifications, as the case may be. The CLIENT AGREES TO ACCEPT AND BE BOUND BY the Online Conditions and notices which are in effect at the time of the Client’s use of the Sites and facilities.
Access and Use
The Sites are offered to the Client ON CONDITION THAT THE CLIENT ACCEPTS, without modification, the Online Terms. By clicking “continue” on the Passenger information page, prior to any conclusion of any transaction on the Sites, the Client agrees to all the Online Conditions and notices.
Access to and use of the Sites are ENTIRELY AT THE CLIENT’S RISK. Online-Rockit may discontinue or suspend the Sites at any time without notice, and it may block, terminate or suspend any Client’s access at any time for any reason in its sole discretion, even if access continues to be allowed to others [provided that such right to block, terminate or suspend any Client’s access is not exercised unfairly on the basis of one or more grounds of unfair discrimination as contemplated in section 9 of the Constitution of the Republic of South Africa, 1996 or Chapter 2 of the Promotion of Equality and Prevention of Unfair Discrimination Act].
Personal and non-commercial Use Limitation
The Sites are for the Client’s personal and non-commercial use. The content and information on the Sites (including, without limitation, price and availability of travel, accommodation and/or other services), as well as the infrastructure used to provide such content and information, is proprietary to Online-Rockit or the Principals. Accordingly, the CLIENT UNCONDITIONALLY AGREES not to use the Sites or its contents or information for any purpose (direct or indirect) other than conducting Enquiries and making Bookings for personal, non-commercial use, such as (for example) for reselling purposes. Whilst the Client may make limited copies of its travel itinerary and related documents for travel, accommodation and/or other services purchased through the Sites, the CLIENT AGREES not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from the Sites. In addition, whether or not the Client has a commercial purpose, the CLIENT AGREES NOT TO:
i. access, monitor or copy any content or information of the Sites using any means such as robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of Online-Rockit;
ii. violate the restrictions in any robot exclusion headers on the Sites or bypass or circumvent other measures employed to prevent or limit access to the Sites;
iii. take any action that imposes, or may impose, in the discretion of Online-Rockit, an unreasonable or disproportionately large load on the Travel Agent’s infrastructure; or
iv. deep-link to any portion of the Sites (including, without limitation, the purchase path for any travel services) for any purpose without express written permission of Online-Rockit.
The information, software, products, and services published on the Sites may include inaccuracies or typographical errors. In particular, Online-Rockit DOES NOT GUARANTEE THE ACCURACY of the hotel, air, and other travel products displayed on the Sites (including, without limitation, photographs, lists of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective Principals. Online-Rockit DISCLAIMS LIABILITY for inaccuracies relating to the aforementioned information and descriptions. Hotel ratings displayed on the Sites are intended as only general guidelines, and Online-Rockit DOES NOT GUARANTEE THE ACCURACY of the ratings. Changes are periodically added to the information herein.
Online-Rockit may make improvements and/or changes on the Sites at any time, in accordance with the provisions of the clause named ‘Changes & Modifications of the Online Conditions’. Online-Rockit makes NO REPRESENTATIONS about the suitability of the information, software, products, and services (together, ‘the Relevant Information’) contained on the Sites for any purpose, and the inclusion or offering for sale of any products or services on the Sites DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION of such products or services by Online-Rockit. For the avoidance of doubt, the services rendered by Online-Rockit do not include advisory or consultancy services. All Relevant Information is PROVIDED ‘AS IS’ WITHOUT WARRANTY of any kind.
The Travel Agent hereby DISCLAIMS ALL WARRANTIES AND CONDITIONS with regard to the Relevant Information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. The Principals are independent contractors and not agents or employees of Online-Rockit or its affiliates. Affiliates include websites which click-through to the Website. Online-Rockit is NOT LIABLE for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Principals or for any personal injuries, death, property damage, or other damages or expenses resulting thereof. Online-Rockit and its affiliates HAVE NO LIABILITY AND WILL MAKE NO REFUND in the event of any delay, cancellation, [overbooking], strike, force majeure or other causes beyond their direct control, and it has NO RESPONSIBILITY for any additional expense, omissions, delays, re-routing or acts of any government or authority, it being recorded that the Client’s recourse in this regard (if any) will be governed by the terms of its contract with the relevant Principals.
In no event shall Online-Rockit and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of the Sites or with the delay or inability to use the Sites, or for any information, software, products, and services obtained through the Sites, or otherwise arising out of the use of the Sites, whether based on contract, tort, strict liability, or otherwise, even if Online-Rockit and/or its respective suppliers have been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
By offering travel for sale to particular international destinations on the Sites, Online-Rockit does NOT REPRESENT OR WARRANT that travel to such points is advisable or without risk, and is NOT LIABLE for damages or losses that may result from travel to such destinations.
The Client AGREES TO DEFEND AND INDEMNIFY Online-Rockit and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including, but not limited to, reasonable legal and accounting fees, brought by:
i. the Client or on the Client’s behalf [in excess of the liability described above]; or
ii. by third parties as a result of
a. the Client’s breach of the Online Conditions and notices or any other documents referenced herein;
b. the Client’s violation of any law or the rights of a third party; or
c. the Client’s use of the Sites.
No unlawful or prohibited Use
The Client WARRANTS UNCONDITIONALLY that the Client will not use the Sites for any purpose that is unlawful or prohibited by the Online Conditions and notices or any other prohibitions unlawful in terms of South African law.
Links to other Websites
There are links on the Sites which allow a Client to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by Online-Rockit and it makes NO REPRESENTATIONS AND GIVES NO WARRANTIES concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites. Online-Rockit’s inclusion of hyperlinks to such websites does NOT IMPLY ANY ENDORSEMENT of the material on such websites or any association with its operators. Online-Rockit has not tested and MAKES NO REPRESENTATIONS regarding the correctness, performance or quality of any software found at any such sites. The CLIENT SHOULD RESEARCH AND ASSESS THE RISKS which may be involved in accessing and using any software on the internet before using it. The CLIENT INDEMNIFIES Online-Rockit against any claims for loss or damage arising from the Client’s use of or of information gained from or from accessing any such linked sites.
Please note that the use of any website, mobi-site or mobile application belonging to ONLINE-ROCKIT is subject to the STC and specifically subject to South African law and the jurisdiction of South African courts.
Use of the Sites are unauthorized in any jurisdiction that does not give effect to all provisions of the Online Conditions, including, without limitation, this paragraph.
THE CLIENT AGREES that no joint venture, partnership, employment, or agency relationship exists between the Client and Online-Rockit as a result of this agreement or use of the Sites.
Online-Rockit’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Online-Rockit’s right to comply with law enforcement requests or requirements relating to the Client’s use of the Sites or information provided to or gathered by Online-Rockit with respect to such use.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between the Client and Online-Rockit with respect to the Sites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Online-Rockit with respect to the Sites.
Any rights not expressly granted to Online-Rockit herein remain reserved.
All the terms and conditions displayed on the Sites constitute the entire terms of the relationship between the parties. There exist no other terms, conditions, warranties, representations, guarantees, promises, undertaking or inducements of any nature whatsoever (whether verbal, written or electronic) regulating the relationship and the CLIENT ACKNOWLEDGES that he/she has not relied on any matter or thing stated on behalf of Online-Rockit or otherwise that is not included herein.